KEMPINSKI THE ONE SUITES HOTEL SHANGHAI DOWNTOWN, Shanghai – A Smart Stay in the City
About the Hotel
Spacious Suites with Kitchens
Kempinski The One Suites offers 244 air-conditioned studios and suites, all with separate living areas and fully-equipped kitchenettes that include a refrigerator, stovetop, microwave, and dining table. Even the smallest Comfort Studio measures over 60 square meters. Rooms feature flat-screen TVs, iPod docking stations, and floor-to-ceiling windows with Shanghai skyline views. Some suites include convertible office spaces or additional bedrooms.
European and Japanese Dining
1Eins Bistro & Lounge serves authentic European cuisine and offers business set lunches and afternoon tea. A Japanese restaurant provides additional dining options. The Hotel Lobby Lounge serves drinks and light snacks. In-room dining is available for private meals.
Central Jing'an District Location
The hotel sits between Nanjing Xi Lu and People's Square, a 10-minute walk from Nanjing Xi Lu subway station. It's 500 meters from West Nanjing Road shopping, 1.5 km from Xintiandi and the Former French Concession, and 2.5 km from Jing'an Temple. Shanghai Railway Station is a 10-minute drive; Hongqiao International Airport is 35 minutes by car.
Business and Concierge Services
The front desk assists with restaurant reservations, taxi bookings, and document printing. The hotel offers complimentary wired internet access, dry cleaning, laundry services, and newspaper delivery. Meeting and event spaces are available with professional planning support.
Nearby Coffee and Architecture
The Starbucks Reserve Roastery is around the corner for coffee and pastries. The surrounding Jing'an district features Art Deco architecture from the concession era. The area includes museums and theaters at People's Square, just a short walk from the hotel.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Children's buffet
Spa & Leisure
- Indoor swimming pool
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Separate tub and shower
Location
Guest Ratings & Reviews
The hotel offers the perfect blend of a full-service and high-quality hotel experience with the freedom of high-quality serviced apartments. My stay was very comfortable with immaculately clean rooms, particularly Room 908, which is the largest room type in the service apartment. The service was helpful and attentive from check-in to check-out, with polite and accommodating staff. The location was ideal, being in central Shanghai with easy access to the metro station, a Chinese mall, sports pub, Starbucks, People's Square, and even walking distance to The Bund. The dining experience was a bit under expectations with high prices, but the atmosphere of the restaurant was pleasant. Overall, a great value for the stay.
The hotel is conveniently located, close to the MTR station and Nanjing Road street, making it ideal for exploring Shanghai. The rooms are spacious, modern, and well-equipped, although the internet connection can be unreliable at times. The service is exceptional, with friendly and attentive staff. The dining options are varied and offer great service. Overall, a great choice for those wanting a comfortable stay in a prime location in Shanghai.
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